Can children stay?
PhotoRooms is a bed and breakfast suitable for couples, we only have double rooms and it is not possible to add additional beds.
The minimum age to stay is 14 years old.
Is this the first time I book in a B&B, is it different from a hotel?
PhotoRooms is a family run bed and breakfast. The comfort is comparable to that of an excellent hotel, there is no reception open 24 hours a day and for this it is necessary to communicate the arrival time. After check-in you will be completely autonomous.
For more information on PhotoRooms, please visit the rooms and who we are.
How can I make a reservation?
It is possible to check availability and make a reservation directly through our website at “check availability”..
We guarantee security thanks to the adoption of the maximum encryption level with 256bit SSL certificate.
Is it possible to book by phone or email?
Of course, if you wish you can contact us by phone or email and we will manage the booking for you.
I noticed that your price is lower than what I paid via Booking.com or Expedia, can I book directly with you?
The online travel agencies like Booking.com or Expedia, earn on commission, so it is normal that the booking made through their intermediation is more expensive.
Can I cancel a booking made with Booking.com or Expedia and rebook with you?
Ethically we can not recommend to do so, but technically it is possible, but first we suggest you check whether you have chosen a non refundable tariff, in that case you can not make any change to the reservation without penalty.
I have not received any confirmation email, is this normal?
The reservation is always finalized by sending a confirmation email or summary. If you have not received it we suggest you check the Spam folder.
For any questions you can contact us at any time to verify.
Is a credit card required?
To make a booking a credit card is required, no charge will be performed remotely, you will pay the total on-site. The credit card is required to secure the reservation.
In case of no-show at check-in or cancellation outside the free cancellation period, we will proceed with the charge.
If you do not have a credit card to be given to guarantee your reservation, contact us and we will find the right solution for you.
What is the difference between flexible and non-refundable rates?
The non-refundable rate includes no free cancellation period, the system will show the wording “advance payment” but in reality we will not make any charge except in case you decide to cancel the reservation.
The flexible rate allows you to cancel your reservation up to 7 days before check-in. Beyond this period of tolerance you commit yourself to respect the booking, otherwise the entire amount of the stay will be paid.
Check-in
Check-out
What time is it possible to check in?
Check-in is from 14:00 to 19:00, and it is necessary to communicate your check-in time in advance . If at time of booking not yet know your expected arrival time, please let us know as soon as possible and no later than the morning of arrival.
For guests who book directly with us, we offer free early check-in based on availability, however we do everything to please our guests and guarantee the best service.
If your plane were to land in the evening hours, please contact us to verify the possibility of being able to check-in after 19:00.
What time is check-out scheduled?
Check-out is by 10:00.
Cleaning
Is room cleaning included?
Certainly, we provide thorough cleaning every day after breakfast.
Are there towels, sheets, sheets?
Certainly, you do not have to bring anything.
Is there a courtesy kit?
Yes, we provide shower shampoo, soap, hair caps
Parking
Does PhotoRooms B&B have a parking space?
Parking is public and free without time constraints throughout the area and is very easy to find.
Can you help me with parking?
Is the B&B PhotoRooms located in a restricted traffic area?
the only ZTL (Limited Traffic Zone) area in Syracuse is the island of Ortigia. PhotoRooms is just 650 meters from the island of Ortigia so you can easily reach us by car and park for free.
Arrival by car
The B&B PhotoRooms is easily accessible by car, just enter our address on your browser or click here . For those wondering, Google maps works great in Sicily!
Arrival by bus
Se arrivate dall’aeroporto di Catania, il bus è la scelta più conveniente. Vi sono corse circa ogni 60 minuti fino alle 20:40 di sera ed effettuano la fermata di Corso Gelone (verificare con l’autista).
Per gli arrivi da Palermo suggeriamo la compagnia Interbus che effettua corse dirette. La fermata è al terminal bus.
Arrival by train
The B&B PhotoRooms is 4-minute walk from the train station. In addition to being close (opposite the bus terminal), there is also a shortcut. To take the shortcut you will not have to leave the station, continue on foot following the tracks and a pedestrian street will take you directly to Corso Gelone, all you have to do is turn left and you are already there.
